HR21 offers comprehensive, flexible and collaborative client services designed to support your Human Resources and Payroll organization needs. These services include:
Benchmark Analysis Services
Developed for all clients requiring an objective "report card" analysis of their HR and Payroll environment. Utilizing HR and Payroll industry benchmarks and best-practice comparisons, the HR21 team evaluates client function efficienct (productivity / cost) and effectiveness (service quality / value) within the context of overall business goals and objectives.
| Client Service Benefits: |
- Objective Assessment of client HR / Payroll environment compared to industry benchmarks and best-practices.
- Gap Analysis of current environment versus benchmark / best-practices and stated business.
- Executive Summary with identified opportunities for performance improvement.
- Focused Client Recommendations and prioritized action items.
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Vendor Evaluation Services
HR21's Vendor Evaluation Service is targeted for clients seeking an objective analysis of the alternatives to their current Human Resource, Benefits or Payroll systems.
| Client Service Benefits: |
- Documentation of business requirements.
- Identification of potential vendor solutions.
- Preparation of RFP and review responses.
- Development of demostration scripts.
- Reference checking.
- Development of supporting detail for recommended solution.
- Implementation plan.
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LINK TO VENDOR EVALUATION PDF
Payroll Assessment Services
Targeted for all clients that may be experiencing Payroll process, quality, system or servicing issues. In particular, clients that have gone through rapid change due to reorganizations, acquisitions, mergers and/or divestitures are excellent candidates for HR21's Payroll Assessment Services.
| Client Service Benefits: |
- Objective Assessment of payroll operations, systems, costs, processes and organization ("best-practices").
- Linkage of Payroll Services to business drivers, objectives and goals.
- Collaborative Approach delivers action items designed to optimize payroll effectiveness, efficiency and delivery.
- Scalable Analysis can be directed towards ROI decisions for system software and outsourcing strategies.
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Business Process Analysis Services
Assists client to assess, define and redesign their critical HR and Payroll business processes to deliver improved results. By creating a "process managed" environment, clients link their process competitiveness to business strategies and gs, generating new value to their enterprise.
| Client Service Benefits: |
- Objective Assessment of targeted HR / Payroll business processes linked to Enterprise goals and objectives.
- A 25% to 30% Improvement in process performance (e.g. Efficiency and effectiveness metrics).
- Collaborative Process Redesign effort ensures a 'process managed environment' linked to HRMS technologies / systems.
- Leadership Process findings / recommendations linked to organization transition requirements.
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Business Case / ROI Services
Designed to assist clients' HR and Payroll leadership define, develop and document their business direction, requirements and strategies with supporting ROI metrics (e.g. Upgrades, HRIS enhancement projects, ERP software, Web Solution initiatives, etc.)
| Client Service Benefits: |
- Objective HR business case with supporting ROI and payback analysis to win project approval.
- Collaborative and Flexible approach with focus on critical client stakeholders and sponsors.
- Service effort includes CFO and IT involvement to gain support for the HR project.
- Service establishes HR and Payroll Leadership credibility with client Enterprise Senior Team.
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Other Business Consulting Services
Other Business Consulting Services include Outsourcing Feasibility Analysis, Staffing and Workforce Planning, Organization Design and Shared Services Delivery, and finally, Transition and Change Management Services to support client initiatives.